🗃️ Updating Ticket
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📄️ Create Ticket
The Create Ticket feature allows agents to raise new tickets on a single click in Intellidesk. A slide-over form appears on the right where you can enter ticket details, submit it immediately, or save it as a draft.
📄️ Ticket Filters
IntelliDesk allows you to create and save filters in the Tickets tab to quickly narrow down and manage your tickets. Filters can be saved for repeated use and even combined to apply multiple conditions at once.
🗃️ Reports
6 items